A voice-over Internet protocol (VoIP) system uses the Internet to provide a business with telecommunications services. Consumers can view VoIP as a cost-effective way of using the Internet-based connection to operate a large telephone system.
The argument is easy to make for having one Internet service and then leveraging VoIP to operate multiple phone lines and virtual phone numbers and manage them through a single dashboard. What it boils down to is cost. A company simply needs to decide how much to spend on a large virtual phone system. If your company already operates computer servers and continuous Internet access, the switch to VoIP is easy, and your decision is more about choosing a provider with an acceptable rate that will service the number of phone lines you need.
Examining Your Package Options
There are many different providers of VoIP services offering a range of packages, depending on the size of your business and the nature of your virtual phone service needs. VoIP is a good way to access local and long distance telephone capabilities, voicemail, and caller ID and add other services such as teleconferencing, voicemail to email services, high-speed Internet, and telephone-based ordering. In fact, VoIP providers can offer many combinations of these options and more for a single price, helping your company manage your costs and scale up or scale down based on changing business needs.
Where You Save
It’s convenient to use an Internet-based phone system for your business telephone needs. There are many advantages, but a few stand out as most important in terms of cost.
- By using a VoIP phone, you don’t have to invest in a private branch exchange (PBX) system. This requires connecting multiple phone lines to a traditional switchboard system that is serviced by your local telephone company.
- If you already have a Local Area Network (LAN) for your business computers to connect to each other and to the Internet, you have the technology in place for using VoIP software. Through Internet telephony, users in your business make multiple phone calls across the same LAN data connection via a digital packets based system.
- Your business does not experience a loss of telephone system operations when inclement weather affects local telephone lines. You can get a satellite-based Internet connection and keep calls going in and out of your business 24 hours a day, seven days a week. Or you can automatically have your phone lines forwarded to an alternate number or cell phone. You can also use the same data connection to add more phone lines to your VoIP system, ideal for businesses with fluctuating staff levels.
Before you select an Internet-based virtual phone system contact XPERTECHS to compare the different providers of VoIP software. Every provider offers different packages. If you look at how many phone lines you need and how many services you will use, you can choose the package that is right for you. Additionally, you can request that a company customize your rates to your business needs.