Improve Operations, Enable Success

With Proactive Managed IT Services

Schedule A Meeting

Frustrated by Underperforming IT Support?

Does IT continually fail to meet your expectations? Do you feel like you’re dealing with technology problems that shouldn’t be problems at all? Do you have a gut feeling that you’re missing out on opportunities to grow because IT is holding you back?

It’s time to make a change.

Proactive IT is What You’ve Been Missing

Our proactive approach to managed services prevents problems and builds a technology foundation on which you can scale and innovate. When you partner with us you can:

  • Build a predictable IT foundation aligned with best practices.
  • Increase productivity and efficiency by improving operations.
  • Leverage technology to be more competitive.
  • Improve risk management by strengthening cyber threat defenses.
  • Provide staff with responsive support for day-to-day questions and issues.
img-Proactive-IT-is-What-You-ve-Been-Missing

XperCARE – How It Works

img-XperCARE-How-It-Works

In the end, it’s results that matter. That’s why we offer our IT services through one comprehensive framework called XperCARE. This framework has been built to bring all aspects of your IT systems into alignment with best practices, resulting in the creation of a solid IT foundation.

We provide companies like yours with technology guidance to plan and budget for IT investments, along with collaboration to help leverage new technologies. While we work behind the scenes to proactively manage your network, we’re the go-to resource for your employees when they need fast support for day-to-day questions and issues.

Read More

At XPERTECHS, you’ll have a dedicated support team that covers every IT service you need to run your organization. The team will get to know your IT environment, as well as your unique business needs. We’ll go onsite to your location on a regular basis to address needs and continually improve your IT processes. A vCIO (Virtual Chief Information Officer) is part of every support team to provide ongoing technology consulting to help you make well-informed decisions about IT investments.

With XperCARE, you get six areas of IT services for a fixed monthly fee.

  • vCIO – Technology Consulting
  • On-Site Support – Maintenance and Troubleshooting
  • Technology Alignment – Align IT systems with Best Practices
  • Office 365 Manage & Security – Training and Processes to Maintain Security
  • Reactive Support – Responsive Help Desk and Staff Training
  • Proactive Support – Backup, Cyber Security and Optimization
img-XperCARE-Pyramid-Diagram

Founded in 1988 by Michael Mellott, XPERTECHS has partnered with more than 300 businesses in the Baltimore and Washington DC area, and across the nation to turn IT into a business advantage. Now with his sons, Mike and Joe, alongside him in the business, the XPERTECHS team continues to be the IT company that organizations call on when they don’t want to compromise on their IT experience or results.

Schedule a meeting today to explore how you can improve operations and enable your success by having the right IT business partner beside you.

SCHEDULE A MEETING

These clients have benefitted from our XPERTise

We face the same challenges as larger companies, but we don't have a big IT staff or extensive development resources. I have enjoyed a 18 year association with XPERTECHS and have found them to provide superior technical support with HP and Microsoft systems.

Jim Kline,
IT Director
The Baltimore Orioles

Some of Our Clients

img-logo-BIGWAHA
img-logo-FFT
img-logo-jonescarterlogo
img-logo-orioles
img-logo-SI-Restoration
img-logo-Tims

XperCARE Delivers

min_

Peace of Mind

You can count on your technology and lay aside concerns about compliance and security.

min_

Premium IT Experience

Employees are more productive; operations are more efficient, and your business is a stronger competitor

min_

Strategic IT

IT becomes integral to how you execute business strategy, enabling your success.