HOMECOMPANY PROFILE
COMPUTER TELEPHONY INTEGRATION (C.T.I.) SERVICES
 |
Computer
Telephony
Integration
allows
you
to
integrate
software
with
your
telephone
system,
and
to
use
these
together
to
drive
your
business.
Typical
scenarios
would
include
a
tele-marketing
sales
force,
customer
help
desk,
parts
ordering
system
or
any
service
related
organization.
Software,
such
as
Goldmine
or
ACT
can
be
integrated
so
that
users
can
call
out
from
their
desktop,
via
a
mouse-click
on
a
telephone
number,
using
the
software,
without
reverting
to
a
telephone
handset.
In
addition
features
such
as
FAX
to
and
from
the
desktop,
universal
inbox
for
voice,
fax
&
e-mail
and
call
tagging
are
available.
XPERTECHS specializes in the following CTI products:
6430-A Dobbin Rd. • Columbia, Maryland 21045 Columbia: 410-884-0225 • Baltimore: 410-995-6355 • Washington:301-596-2780 Fax: 410-884-4107 • Email: info@xpertechs.com • sales@xpertechs.com
