To ensure that your business runs smoothly, our unique XperCARE Proactive Managed IT Services Program provides your organization with three main areas; Infrastructure, Support and Strategy. These areas are provided under the following services offerings:
o Patch Management o Anti-Virus/Spyware Management o Spam Management o Desktop optimization o Documentation o Remote Backup o Technology Checklist o Best Practices o Centralized Service Report o End User Management o Helpdesk Support o On-Site Support o Problem Isolation and Remediation o “How To” Questions o Customer Portal o Remote Support Framework o Technology Summary o Design Desk Resources o Budget Planning o Procurement o Business Impact Of Technology Decisions o Quarterly Technology Review
