Imagine Your Network Running Properly…
...ALL the Time!!!
NOW you can stop downtime before it stops you. Introducing XperCARE Managed Services for Small & Medium Business. You get a team that proactively monitors your entire IT infrastructure to prevent downtime before it starts.
XperCARE was created to meet the evolving technology needs of small and medium-sized businesses.
With XperCARE Proactive IT Services, intelligent small and medium-sized businesses are free to concentrate on their work, not their technology. Main service options include:
Live Helpdesk - support users with secure remote access to network and desktops for on-demand service and training.
Remote Monitoring and Management - network, desktop / laptop, security and data-back-up 24x7.
Security and Protection - ongoing anti-virus, anti-spyware and patch management service.
Comprehensive security management concentrated in three areas of exploitation - perimeter, remote access and end-users.
Online Backup and Storage - remote backup of servers, desktops and laptops for business continuity and disaster recovery. Virtualization of servers provides business continuity.
Asset and Lifecycle Management - tracking of all hardware and software assets, including updates, usage and compliance.
Communications Services - Virtual Exchange with advanced email and anti-spam; Managed Voice-over-IP; Mobile Integration - Blackberry©, iPhone™ and Microsoft® devices.
Business Applications – Vertical line of business application expertise through our XPERTECHS Certified Vendor Program; accounting and customer relationship management.
Onsite Service - network/security assessment, emergency support, onsite maintenance, end-user training.
Quarterly Business Review - business-technology assessment to quickly determine what you are spending on technology and how you are utilizing your investment.
Hardware/Software - full range of hardware and software to meet your network, desktop and security requirements with both on-premise and virtual server and desktop options.
Network Management – DNS, VPN / firewall, e-mail gateway, wireless, optimization and updates
User Administration – User profiles, Active Directory, ……
Network Documentation – detailed network / user configurations, network diagram, IP addressing schema, user names / passwords, and vendor contacts
Too many companies face costly repairs, lost data, downtime or unreliable and overpriced service firms.
All of which are preventable.
Ensure your network is monitored 24/7. Put a stop to unexpected downtime. Fix glitches fast, and fix them for good. Get support from a team of experts. Find potential snags before they become a reality. Pay one monthly fee and no hidden charges. Never worry about your network and computers again.
